Terms and Conditions
- Definitions
1.1. “Company” refers to Buff Bubbly Butlers, the provider of the Butler in the Buff, Life Drawing Model, and Cocktail Making Class service.
1.2. “Client” refers to the person, group, or organization engaging the services of the Company.
1.3. “Event” refers to the specific date, time, and location for which the Company’s services have been booked by the Client.
- Booking and Payment
2.1. The Client must make a booking request through the Company’s designated booking process via email and telephone, providing all necessary event details and preferences.
2.2. A non-refundable deposit, as determined by the Company, is required to confirm a booking. The remaining balance must be paid by the Client at least 7 days before the Event.
2.3. A deposit, as specified in the quotation email, shall be payable at the time of booking.
2.4. All quoted prices are subject to change without notice until the booking is confirmed.
2.5. The remaining balance shall be due one week prior to the event taking place, once the deposit is paid.
2.6. Your booking will not be confirmed until the deposit is received and acknowledged.
- Cancellation and Refunds
3.1. Cancellations made by the Client:
3.1.1. If the Client cancels the booking 7 days or more when the deposit was made, the deposit will not be refunded.
3.1.2. If the Client cancels the booking less than 7 days before the Event, no refund will be issued i.e the full payment.
3.2. Cancellations made by the Company:
3.2.1. In the unlikely event that the Company must cancel the booking for reasons beyond its control (e.g., illness or unforeseen circumstances), a full refund of any payments made by the Client will be provided.
- Amendments to the Booking
4.1. After a booking is confirmed the event duration cannot be shortened, however you may ask the contractor(s) to leave the event earlier than organised.
4.2. If you intend to make any changes to your booking including the date, location or time then you must give at least 30 days’ notice to avoid administrative fees.
4.3. If you wish to reduce the number of contractor(s) on a booking, this will incur a charge of £40 per contractor.
4.4. 3 If we need to provide a different contractor to accommodate any changes to the booking, this will incur a charge of £40.
- Disclaimer
5.1. Buff Bubbly Butlers shall not be held responsible for loss or damage to personal/private property, clothing, injuries, or fatalities resulting from negligent or reckless acts, including the misuse of alcohol or drugs during the booking.
5.2. Despite our rigorous vetting process, our butlers, life models, and cocktail makers are self-employed independent contractors, and they bear responsibility for their own actions.
- Privacy and Confidentiality
6.1. The Company respects the privacy of its Clients and attendees. Any personal information shared with the Company will be handled in accordance with applicable data protection laws.
6.2. The Client agrees that photographs or videos taken during the Event may be used by the Company for promotional purposes unless otherwise specified in writing by the Client.
- Services
7.1. Our Staff are self-employed independent contractors and are not our employees.
7.2. Customers must be aware that Buff Bubbly Butlers is completely at the mercy of the individual contractor(s) to hold their word and cannot issue compensation if they fail to arrive however, we will issue a full refund of all monies paid.
7.3. If a contractor(s) is late to a booking they will make up the time they are contracted for. If there is a strict schedule and due to being late the contractor(s) isn’t able to work the full of amount time they have been booked for then a part refund will be given. We will not issue any compensation for lateness.
- Governing Law
8.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By engaging the services of the Company, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.